What to expect from the Cresset software evaluation process
Although our applications are easy to use, we are here to support you through your evaluation process and answer any questions that arise in your quest to advance your research. When we have approved your evaluation you will benefit from:
- Support for installation and initial setup by phone and email
- Introductory training by one-to-one web meeting
- Online tips and tricks videos
- Helpdesk support by phone and email
- Freedom to publish results produced during the evaluation period and to use the results for further research (we would appreciate acknowledgement where our tools have contributed to published materials; see how to cite Cresset applications).
If you're not sure which product to evaluate, contact our scientific support team who will guide you to the right application. The more information you can provide about your project/needs, the more we can target the tools specific to your research. We appreciate that you have many demands on your time, so can be flexible with our support and be there to help when you are fully able to allocate the time and effort in order to maximize the benefits to you. Feedback is particularly important to us, so following your evaluation period we will send you a short survey to capture your experience. To request an evaluation please complete the following form. A member of our support team will contact you.